> ## Documentation Index
> Fetch the complete documentation index at: https://docs.superjoin.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# I want to get a refund for my Superjoin subscription cancellation

> Refund Policy for Superjoin subscription cancellations

At Superjoin, we strive to provide the best service possible. However, we understand that there may be instances where you may need to cancel your subscription and request a refund.

According to our [refund policy](https://www.superjoin.ai/legal/refund-and-cancellation), Superjoin offers a 3-day money-back guarantee for all new subscriptions. If you cancel your subscription within 3 days of your initial purchase or within 3 days of your latest billing date, you are eligible for a full refund. To request a refund, please contact our support team at [support@superjoin.ai](mailto:support@superjoin.ai) with your email that's associated with the subscription and reason for cancellation.