Superjoin’s IP Address is 34.100.193.122. Whitelist this IP Address in your database and allow TCP/IP connection from this IP in your firewall.

If you’re ready to handle this yourself, here’s how you can whitelist IP addresses for MySQL.

Solutions

1

Login to AWS

Log in to the AWS Management Console.

2

Access Amazon RDS Console

Navigate to DB Instances and select your instance.

3

Edit Security Groups

Choose the security group and edit the inbound rules. Add a new rule for the IP 34.100.193.122 and save.

4

Reach Out for Support

If you’ve tried the above steps and still facing issues, don’t hesitate to contact us at support@superjoin.ai. We will respond immediately.

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