Superjoin’s IP Address is 34.100.193.122. Whitelist this IP Address in your database and allow TCP/IP connection from this IP in your
firewall.
#1 Speak to your IT Admin
#1 Speak to your IT Admin
If you’re not hands-on with database management, contacting your IT admin is the best approach
1
Provide the IP
Share Superjoin’s IP address (34.100.193.122) with your admin.
2
Request Whitelisting
Ask them to whitelist this IP for your database access.
3
Test the Connection
Once whitelisted, connect your database in your Superjoin account to confirm everything is set up correctly.
4
Reach Out for Support
If you’ve tried the above steps and still facing issues, don’t hesitate to contact us at support@superjoin.ai. We will respond immediately.
#2 Whitelist it yourself
#2 Whitelist it yourself
If you’re ready to handle this yourself, here’s how you can whitelist IP addresses for MySQL.
Solutions
1
Login to AWS
Log in to the AWS Management Console.
2
Access Amazon RDS Console
Navigate to DB Instances and select your instance.
3
Edit Security Groups
Choose the security group and edit the inbound rules. Add a new rule for the IP 
34.100.193.122 and save.4
Reach Out for Support
If you’ve tried the above steps and still facing issues, don’t hesitate to contact us at support@superjoin.ai. We will respond immediately.