Superjoin’s IP Addresses are (3.6.225.10, 13.205.69.7, 13.204.201.25). Whitelist these IP Addresses in your database and allow TCP/IP connection from this IP in your
firewall.
#1 Speak to your IT Admin
#1 Speak to your IT Admin
If you’re not hands-on with database management, contacting your IT admin is the best approach
1
Provide the IP
Share Superjoin’s IP addresses (3.6.225.10, 13.205.69.7, 13.204.201.25) with your admin.
2
Request Whitelisting
Ask them to whitelist all three IP Addresses for your database access.
3
Test the Connection
Once whitelisted, connect your database in your Superjoin account to confirm everything is set up correctly.
4
Reach Out for Support
If you’ve tried the above steps and still facing issues, don’t hesitate to contact us at [email protected]. We will respond immediately.
#2 Whitelist it yourself
#2 Whitelist it yourself
If you’re ready to handle this yourself, here’s how you can whitelist IP addresses for MySQL.
Solutions
1
Login to AWS
Log in to the AWS Management Console.
2
Access Amazon RDS Console
Navigate to DB Instances and select your instance.
3
Edit Security Groups
Choose the security group and edit the inbound rules. Add new rules for the IP Adresses 
3.6.225.10, 13.205.69.7, 13.204.201.25 and save.4
Reach Out for Support
If you’ve tried the above steps and still facing issues, don’t hesitate to contact us at [email protected]. We will respond immediately.