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Solution

1

Re-authenticate with Attio

Go back to Sources in Superjoin and click on Connect again to restart the authorization flow with Attio.
2

Check your workspace access

Make sure you are signed in to the correct Attio workspace and that you have access to the records you want to import. Workspace admins can review member access from Attio’s workspace settings.
3

Contact Support

If you are still facing the same issue, reach out to support@superjoin.ai and we will help you.

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Solution

1

Confirm the object exists in your workspace

Only objects available in your Attio workspace will show up. Custom objects appear once they’ve been created in Attio.
2

Check record visibility

You will only see records you have access to in Attio. Ask a workspace admin to grant access if records are missing.
3

Reach Out for Support

Not sure what to do next? Reach out to us at support@superjoin.ai. We will respond immediately.